Octopus Digital has been providing unparalleled customer support since its inception in 1984. Focusing on Customer Delight rather than mere Customer Satisfaction, Octopus Digital has been at the forefront in providing innovative troubleshooting and conflict resolution to its customers.
The difference between Customer Delight and Customer Satisfaction is gaining a Competitive Edge, loyalty, and referrals
Here are a few highlights of Octopus Digital’s After Market Support division.
- More than 100,000 plus man-hours of field support service executed since 2008
- Highly competent & experienced technical resources specializing in customer’s process & technology to offer solutions to the core industry challenges
- Staying up-to-date with the latest technological advancements, continuously evolving resource competency through knowledge upgrades, training, and certifications